Take a 3% off any purchase by wire/transfer payment. Contact me for details. 

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FAQ

Layaway

I sent a partial payment invoice via paypal to your email. I am not picky about how you split your payments after your initial deposit, as long as the item is paid off within the time we agree on. Usually 3 months but I can offer more time on case by case basis. 

A 20% non refundable in case of cancellation down payment is required within 24hr. of invoice receipt. If you ask for cancellation of the layaway  and have made more than one  payment I will refund all but your down payment ( 20%)

Returns on layaway items will only be accepted if you can prove the item was misrepresented by me in which case all your payments and fees will be refunded.

LAYAWAYS ARE NOT TRANSFERRABLE TO OTHER ITEMS.

Returns

I offer returns on single time payment items ( not layaway) for any reason within the following guideline:

Please contact me within 3 days of confirmed delivery if you would like to return your purchase for any reason, just ship back at your cost in the same condition as it was received. I will not accept returned items that have been tampered with or modified. 

For items paid with credit / debit card ( through paypal or any other payment processor)  there will be  a 3% re-stocking fee for domestic transactions and 4.4% for international transactions as these fees are not returned to merchants by payment processors,  with the exception that if a return is due to proven misrepresentation on my part in which rare case I will cover all fees. Sizing costs are non refundable under any circumstance. 

If you would like to avoid this possible return fee and also get a 3% off on any item I accept wire/bank transfer, zelle and other alternative methods of payment. 

How do you Ship?

I offer free  insured USPS shipping  on any item  within the USA. If you prefer FEDEX or UPS I can offer it at my cost. For international shipping I offer UPS at a flat rate of $55.

If you require specific shipping arrangements contact me and we can work together, otherwise I will choose the shipping method that I find most convenient

CUSTOMS FEES VARY BY COUNTRY AND VALUE PER ITEM. PLEASE BE AWARE OF YOUR COUNTRY'S CUSTOMS FEES, AS I AM NOT RESPONSIBLE FOR THEM.

Can you size my ring?

Most rings can be sized unless it's an eternity band. I can size your ring for a nominal fee, sizing fees are non refundable. This is a general pricing guideline some rings might cost more of less depending on the thickness of the ring and other factors. Please contact me to price the sizing of your ring by instagram DM, or email me at sincityfinds@outlook.com. Sizing costs are non refundable and it can take up to 4 more business days, I can invoice you separately for sizing after you have purchased a ring. 

$45 to size gold down and $90 to size platinum down any number of sizes.

$65 to size gold up

$90 per size to size platinum up 

 

Do your items come with appraisals?

Unless stated in the listing I do not provide appraisals with my items unless  requested and for a nominal non refundable fee of $45, this appraisal will be done by a qualified GIA gemologist ( not by myself of anyone affiliated with SINCITYFINDS).  I invite you to get your own appraisal done by a certified appraiser and GIA gemologist on any piece you purchase from me, for your own insurance purposes and records.

Proper instruments and tools are used to meassure and test gemstones and metals. Grading of mounted stones is not an exact science and a grade or small percentage of difference is acceptable for mounted stones.

I know that there is nothing worse than to receive a misrepresented item I work hard to describe my pieces exactly as they are, my goal is to make sure you are happy, so I please contact me if you think if you have any concerns after you receive your piece. I have a diamond Grading tittle by GIA. 

Additional terms

By purchasing an item from my store you understand that it's a vintage/antique and has been worn and/or is not new, hence it may have normal wear including things such as light wear to gemstones and shank thinning that may not be disclosed on my listing, other than major flaws I do not disclose normal wear and tear  on pieces.